Latest News
Customer Service award winners – February 2018 News letter
It's Official - Our Customer Service is 5 Star
Hamble Point Yacht Charters are thrilled to have been awarded the British Marine Leisure Boating Customer Service Award 2018!
After reading the glowing reviews and feedback left by you, our customers, on Trip Advisor, Google and Facebook and having reviewed our customer service questionnaires, the judging panel selected Hamble Point Yacht Charters to receive this prestigious award in recognition of an exceptionally high quality of customer service and for continually striving to improve services for customers.
The award was presented by the Chair of Leisure Boating, Rob Clark who described us as "An amazing company – clearly focussed on customer service which is so important in our industry.”
Thank you to everyone who has left feedback or completed[...]
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Where to go Winter Sailing in the Solent
Winter Sailing in the Solent
You don’t have to be crazy to consider Winter Sailing. In our last article post we looked at 10 Reasons why Winter Sailing is awesome.
During winter, only the hardiest of sailors will spend the night at anchor, so if you have been tempted to try a winter sailing weekend, here is the Hamble Point Yacht charters guide to where to go:
East Cowes Marina
East Cowes Marina on the River Medina, Isle of Wight, offers good shelter from passing ferries, and offers stylish washrooms you’d expect in a luxury hotel with underfloor heating and hairdryers provided!
The Lifeboat is a large pub[...]
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10 Reasons why Winter Sailing is Awesome!
10 Reasons Why Winter Sailing is Awesome
You don’t have to be crazy to consider Winter Sailing. In fact, there are many advantages, here are our top 10 reasons to consider a winter weekend getaway:
- Glorious sunrises which can be enjoyed with a steaming hot mug of tea or coffee without having to get up early.
- The crisp beauty of Winter sunshine is hard to beat.
- There is barely anyone else out sailing so you can feel like you are exploring unchartered waters, discovering new lands (and still make it to the pub for dinner).
- You will encounter fewer stressful stand-on / give-way situations, which is great for new or less confident sailors. [...]
WHAT CLIENTS SAY
This is truly a 5 * service. The team really looked after us both ashore on arrival and also while at sea. We were a relatively inexperienced crew but always felt the team ashore had our backs. Thoroughly recommended.
I just wanted to say Thank-you very much for the weekend charter. It was exactly what we were after (albeit cold!) plus Andy was an awesome teacher and great company. We’ll definitely be keen to book again soon!
We had a fabulous four days. Marina is ideally placed for the Solent, boat was in great condition, well equipped and a joy to sail. We were well briefed and the shore side team including the dog very friendly.
We charted one of the sailing yachts for a fantastic weekend cruise in the Solent. The boat was in superb condition and well equipped, the staff was very helpful explaining how things work on the yacht and there was also a video available with all the important information. 10/10 would recommend!
Had a fantastic week chartering Blue Otter, Alex was incredibly helpful and sent loads of information and date checking prior to booking. There was a handover video and both the handover and return were really smooth. The boat was lovely and well maintained and Lee was really helpful in recommending places to visit (and helping identify the steering issue as an autopilot takeover - doh!). Definitely will be back and would fully recommend!
Just back from a lovely week in the Solent. Great service from HPYC from first inquiry through to return handover. Very straightforward to deal with, and the yacht was in excellent condition. We've chartered from many companies in the UK and abroad and the attention to detail (and flawless inventory!) was second to none. Everything about the yacht and equipment had clearly been well looked after and was in immaculate condition. Great service, will use again.
Always very friendly service, and well-maintained yachts. Easy check-in and checkout. Will be back...
We had a great time and were very happy with everything. Your team were genuinely friendly and were very helpful when we needed it. Is a big contrast to many charter companies I have dealt with in the past.
Watching the sun go down with a glass of bubbly on the deck of a sparkling yacht was unbelievable. What a treat, and a much needed change of scenery in these troubled times. We will be back for sure
Fab service, nothing too much trouble, including my daft questions. I'll be a repeat customer for sure!
We had a great time sailing with Lee for a few days at the beginning of September. Hamble Point Yacht Charters supplied us an impeccable 45 ft Hanse yacht, which was handled with complete mastery by Captain Lee. It was a privilege to sail with Lee, who is clearly a highly skilled professional taking great pride in his work ... but who is also a fantastic character with a great sense of humour and plenty of fun stories to keep the whole family entertained. He balances the serious side of safety and learning about sailing with a whopping dose of amusement and good cheer. We sailed the Solent in some decent seas, visited Bucklers Hard on the banks of the Beaulieu River and learned lots about British nautical history. Our boys started somewhat of a fishing trend catching bass off the back of the boat in Portsmouth and we would love to sail with Lee again in the future. The man truly knows his stuff, maintained the boat impeccably and went to every effort to ensure that we had a great time. Many thanks to “Shippers” and Hamble Point Charters. We’ll be back.
Chartered bareboats with HPYC on numerous occasions most recently in Sept 2020. Always helpful and accommodating. Highly recommend.
We had a fantastic weekend sailing on Loxley B. Boat in super condition and spotlessly clean, Alex. and the team very thorough and always on hand to answer any questions. A great experience. We will be back. Thank you!
Lots of information from office with a friendly service. We selected a one of the cheaper yachts and was please with find everything work and was cleaned and tidy. We will definitely be back
This was the first time we had tried chartering and as experienced racing sailors we didn't know what to expect. Covid has closed down all our events this year so this was a chance to get afloat at least once in 2020. What a great experience and Alex and all the Hamble staff could not have been more friendly or helpful. We had a great three days and we will be back !! We would have no hesitation is recommending Hamble Point Yacht Charters.