Privacy Policy

Key details

Hamble Point Yacht Charters is one of the longest established, privately owned, yacht charter companies in the UK’s premier sailing area, The Solent.

We put the customer at the heart of our operations, and we take protecting your data as seriously as we take providing high-quality yachts for charter.

Hamble Point Yacht Charters also owns and runs Hamble Point Sailing School and Seafin.

In Brief

When you provide us with your data, we will use it to provide you with the service(s) about which you have enquired or booked. We will use your data in a responsible and legitimate way and in a manner which you would reasonably expect.

We will take reasonable steps to secure your data and will not provide your details to other organisations unless we are compelled by law to do so.  You can ask us for details of the information we hold, and you may request we make changes to incorrect or out-of-date information. You can also unsubscribe to any of our marketing emails at any time.

 

Hamble Point Yacht Charters Privacy Policy

How we collect, store and use your data

Visitors to our Website

When someone visits www.yacht-charter.co.uk, www.yacht-school.co.uk or www.seafin.co.uk a third party service, Google Analytics, uses a cookie to collect information about visitor behaviour. This helps us to understand how our website is being used and can help us identify which parts may need improving. We do not make, nor allow Google Analytics to make, any attempt to identify individuals from this information.

Email Or Website Enquiries

If you send us an email or submit an enquiry form through our website, you will be providing your personal contact details. We will store these details on our secure server and use them to keep you updated about the service you requested, contact you to obtain additional information ahead of a charter and to identify previous purchases in order to determine eligibility for any customer discount.

We cannot guarantee the security of data transmitted over the internet and you accept this when you submit your enquiry.

Booking Form

Before your charter can be confirmed we will need to verify you have suitable sailing experience for a bareboat charter. We will ask you to complete a booking form which includes details of your sailing experience, qualifications, your passport and driving license numbers and we also require copies of these for our insurance.

Before your charter commences we will ask you to provide additional details for you and your guests which includes an Emergency Contact name and contact details.

 

How We Use Your Personal Data

For Insurance

We are required, by the terms of our marine insurance, to obtain details of the nominated skipper for each charter to A Plan Insurance. We may be required to provide them with copies of your identification documents, sailing CV and certificates and contact details. You can view their Privacy Policy here.

Hamble Point Yacht Charters will hold details of your sailing qualifications and experience on file to enable you to charter again in future without needing to resubmit information. You may ask us to remove this information, but should you wish to charter from us again, you would need to resupply it.

For Your Wellbeing and Safety

If you book a skippered charter or a book-a-berth cruise, you will be asked to provide details of relevant health or medical issues and, if the event is catered, any dietary requirements. This information is used to prepare appropriate catering, where relevant, and to ensure the skipper is aware of any issues which may arise during an incident whilst at sea, when medical assistance may be further away

For Our Marketing

We will also ask you if you would like to receive our monthly email newsletter. If you agree, you will be added to our mailing list. We use a 3rd party data processor, MailChimp, to send our newsletter.

You have the right to change your mind and can withdraw consent at any time by clicking on the unsubscribe link within each newsletter, or by contacting us on 02380 457110 or info@yacht-charter.co.uk to request removal.  Customers who unsubscribe will still receive emails regarding their charter(s) and account.

We also send a postal mailing once a year to the address you provided, which includes the latest fleet and price list. We may provide your name and address to a 3rd party mailing house to fulfil this mailing for us. If you would prefer not to receive this postal mailing, please let us know by contacting us on 02380 457110 or info@yacht-charter.co.uk to request removal.  If you opt out of postal marketing, you may still receive letters regarding your charter(s) and account.

We will not pass or sell your data to anyone else for their marketing, market research or commercial purposes.

Your Rights

You may instruct us to provide you with any personal information we hold about you by emailing your request to info@yacht-charter.co.uk or by writing to us at: Hamble Point Yacht Charters, Hamble Point Marina, School Lane, Hamble, SO31 4JD

If you believe any of the information we hold to be incorrect or out of date, you may request us to amend or remove it.

You have the right to withdraw consent to marketing emails and can unsubscribe at any time.

Business Transfers

In the event of a sale, merger, consolidation, liquidation, reorganisation, or acquisition, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

Links to Other Websites

Our websites contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact info@yacht-charter.co.uk or by writing to us at: Hamble Point Yacht Charters, Hamble Point Marina, School Lane, Hamble, SO31 4JD

Changes to this Privacy Notice

This privacy notice was last updated on 24th May 2018.

 

 

WHAT CLIENTS SAY

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