HPYC Policy Regarding Coronavirus (COVID-19)
Customer and Staff Safety
As has always been the case, the safety and security of our guests and staff remain our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus pandemic, we have taken additional measures to make our cleaning and disinfection protocols even more rigorous:
We have implemented the government’s recommendations for a safe working environment including additional cleaning, barriers, social distancing and the provision of PPE.
We would like to share with you our three-step process
Anti-bacterial spray surface cleanser is available (subject to availability) on board each yacht for your use during your charter.Our staff follow government guidelines to minimise the risk of spread of the virus and have all been issued with hand sanitiser, for use when they are not able to use soap and water, as well as disposable gloves, facemasks, visors and overalls.
We have placed a poster on board each of our yachts to remind you and your crew of the guidelines regarding protecting yourself against Coronavirus.
Charter and Sailing School Course Flexibility
Given the continuing pandemic we have adjusted our booking policies to give you extra peace of mind. For bookings made until further notice:
You can now get insurance that offers cover for disruption related to COVID-19. Such policies may include cover for:
Not all policies offer this kind of cover, so, if you’re looking for COVID-19 cover, you should read the policy document carefully before you buy, to verify exactly what is and isn’t covered.
Please be aware that some policies now state that if you’ve chosen not to have the recommended vaccinations, then you won’t be covered for any COVID-19 related claims. This includes cancellation, curtailment, or emergency medical and repatriation expenses.
The policy will also set out what evidence you’ll need to support any COVID-19 claim, to make sure your claim will be dealt with as quickly as possible.
For new bookings received after the implementation date of this policy, the following applies:
We had a fabulous four days. Marina is ideally placed for the Solent, boat was in great condition, well equipped and a joy to sail. We were well briefed and the shore side team including the dog very friendly.
We charted one of the sailing yachts for a fantastic weekend cruise in the Solent. The boat was in superb condition and well equipped, the staff was very helpful explaining how things work on the yacht and there was also a video available with all the important information. 10/10 would recommend!
Had a fantastic week chartering Blue Otter, Alex was incredibly helpful and sent loads of information and date checking prior to booking. There was a handover video and both the handover and return were really smooth. The boat was lovely and well maintained and Lee was really helpful in recommending places to visit (and helping identify the steering issue as an autopilot takeover - doh!). Definitely will be back and would fully recommend!
Just back from a lovely week in the Solent. Great service from HPYC from first inquiry through to return handover. Very straightforward to deal with, and the yacht was in excellent condition. We've chartered from many companies in the UK and abroad and the attention to detail (and flawless inventory!) was second to none. Everything about the yacht and equipment had clearly been well looked after and was in immaculate condition. Great service, will use again.
Always very friendly service, and well-maintained yachts. Easy check-in and checkout. Will be back...
We had a great time and were very happy with everything. Your team were genuinely friendly and were very helpful when we needed it. Is a big contrast to many charter companies I have dealt with in the past.
Watching the sun go down with a glass of bubbly on the deck of a sparkling yacht was unbelievable. What a treat, and a much needed change of scenery in these troubled times. We will be back for sure
Fab service, nothing too much trouble, including my daft questions. I'll be a repeat customer for sure!
We had a great time sailing with Lee for a few days at the beginning of September. Hamble Point Yacht Charters supplied us an impeccable 45 ft Hanse yacht, which was handled with complete mastery by Captain Lee. It was a privilege to sail with Lee, who is clearly a highly skilled professional taking great pride in his work ... but who is also a fantastic character with a great sense of humour and plenty of fun stories to keep the whole family entertained. He balances the serious side of safety and learning about sailing with a whopping dose of amusement and good cheer. We sailed the Solent in some decent seas, visited Bucklers Hard on the banks of the Beaulieu River and learned lots about British nautical history. Our boys started somewhat of a fishing trend catching bass off the back of the boat in Portsmouth and we would love to sail with Lee again in the future. The man truly knows his stuff, maintained the boat impeccably and went to every effort to ensure that we had a great time. Many thanks to “Shippers” and Hamble Point Charters. We’ll be back.
Chartered bareboats with HPYC on numerous occasions most recently in Sept 2020. Always helpful and accommodating. Highly recommend.
We had a fantastic weekend sailing on Loxley B. Boat in super condition and spotlessly clean, Alex. and the team very thorough and always on hand to answer any questions. A great experience. We will be back. Thank you!
Lots of information from office with a friendly service. We selected a one of the cheaper yachts and was please with find everything work and was cleaned and tidy. We will definitely be back
This was the first time we had tried chartering and as experienced racing sailors we didn't know what to expect. Covid has closed down all our events this year so this was a chance to get afloat at least once in 2020. What a great experience and Alex and all the Hamble staff could not have been more friendly or helpful. We had a great three days and we will be back !! We would have no hesitation is recommending Hamble Point Yacht Charters.
From initial enquiry to handing the boat back, the service and attention to detail was fantastic. Very prompt service for the minor niggle we did have and with a wide selection of boats to charter, I'll certainly be back. One of the USPs of this business is they are right by the entrance to the Hamble so it's very quick to get out into the Solent compared to other marinas further up where it can take 30-40 mins or more just to reach Southampton water. Big thanks to Alex and the team, we had a great week on a very well kept boat
Professional, efficient and friendly. The booking and admin process was straightforward, the handover was well organised and Covid compliant. Most importantly the boat, a Sun Odyssey 37 was in great condition and very well equipped. We will definitely use this company again.